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Forums: Ragnarök Wiki Forums > The Rune-Midgarts Times > GRAVITY Suspends Customer Center

ZeroTigress [Lorekeeper] 00:04, 27 March 2020 (UTC)
In response to the growing COVID-19 pandemic, GRAVITY has decided to shut down their brick and mortar customer center to minimize the spread of the novel coronavirus.


This is Gravity Ragnarok Online Operations Team.

We would like to thank our customers who care about Gravity games.

In order to prevent the spread of the Corona-19 virus among Gravity employees and visitors, visits to Gravity Customer Center are temporarily suspended starting 2020 March 18.

Please refer to the details below.

■ Interruption of visitations and consultations

- Beginning Wednesday, 2020 March 18

■ Changes

- Before change: Weekdays from 10:00 to 16:00 (10 am to 4 pm)
- After change: Interruption of visitations and consultations
※ Inquiries should be received through 1:1 inquiries on the homepage, and we will try our best to answer your inquiries quickly and sincerely.

We ask for your kind acknowledgment and hope for your health.

Thank you!"

Source: kRO Website

It remains to be seen if the pandemic will impact the development of Ragnarok Online and its Zero edition.

Resident Lorekeeper of Ragnarök